Core Elements Of The Organizational Diagnostic Process
- Entry Phase
Gather information from key executives to understand the company’s problem areas.
Determine if the diagnostic is to be for an existing problem or a proactive scan. Select the focus area and methods for the diagnostic process.
- Data Collection and Analysis Phase
Collect data as unobtrusively as possible since the process itself is an intervention. Analyze data on structure, administration, interaction, and other elements.
- Feedback of Results Phase
- The first phase: present an objective picture of what is causing and maintaining the organization’s problems, and prevent future problems through proactive measures.
- The second phase: utilize the data to implement a strategy for members of the organization.
- Joint Diagnosis and Recommendations
Focus on areas that will generate positive change. Work collaboratively with client’s possible diagnosis and recomendations to create a final joint diagnosis with complete client buy-in.
- Action Planning
Plan interventions that are cost efficient and effective, receive support for implementation, and that ultimately make a significant difference. These interventions include:
Strategic Executive Coaching
Presentation Skills Coaching
Partner in the change effort to assure that immediate tangible results occur. Establish a link in the on-going change process to the organization’s operations and executives, and to maintain the momentum of the change effort. We will provide interventions as needed at three system level.
- Individual Interventions: Strategic Executive Coaching, Career Transition, etc.
- Organizational Interventions: Strategic and Corporate Culture-Oriented programs.
- Group Interventions: Team Development, Cross-Site Development, ad hoc Group Facilitation such as the steering or design teams.
- Periodic Evaluations
Recognize progress, reinforce positive change, and make mid-course corrections through a feedback monitoring system and an agreed upon set of metrics. A secondary cycle of diagnostics may be appropiate in order to monitor the development of the new issues that naturally surface.